Find and Stay Corona Virus 19 Updates

Government travel restrictions and advisories


Be sure to check for travel restrictions before booking and traveling to an accommodation. Touristic travel might not be allowed, as travel may only be permitted for certain purposes. To help you on your way, we included publicly available links to government websites for several countries around the world. However, not all countries are covered below. A country's absence from the overview does not mean it hasn't set any travel restrictions. We recommend searching for info on any country you're planning to visit. We are not responsible for the content of the public (government) websites linked below. Government responses continue to evolve, so check back for updates often and count on your national and local authorities for the most current info.


Booking conditions


For bookings made on or after April 6, 2020, consider the risk of the coronavirus (COVID-19) and its associated government measures. If you don’t book a flexible rate, you may not be entitled to a refund. Your cancellation request will be handled by the property based on your selected policy and consumer law, where applicable. During times of uncertainty, we recommend booking an option with free cancellation. If your plans change, you can cancel free of charge until free cancellation expires.


What happens if you need to cancel your trip because of COVID-19?


Find and Stay is in the business of supporting travellers, and this hasn’t changed with the outbreak of COVID-19. We are working with property owners and operators to ensure that if you have to cancel your trip due to these extenuating circumstances, then you will be refunded with credit valid for Find and Stay bookings until the 31 Dec 2020, including any fees. However, make sure to check the individual listing for their policy, since it is the decision of each property owner or operator.


What should you do if you’ve already booked a trip?


Follow the advice of your home and destination countries as well as world bodies such as WHO. If these means cancelling your trip, then please read “What happens if I need to cancel my trip because of COVID-19?”.
Remember that even if the official advice is not yet to cancel, this is a fast-changing situation and everyone should consider how their actions impact national and international health.